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History

Aug 2026-Nov 2026
November
No incidents reported
October
20
Tue
Errors affecting file uploads in the EU region
12:20 PM

The issue has been resolved and all services are fully operational. Between 17:12 and 18:13 CEST, some file uploads failed or were slower than usual. The disruption was caused by a temporary outage at our storage provider, which has since deployed a fix. If an upload failed during this period, please try it again. If you continue to experience any issues, please reach out to support@entropia.io.

September
11
Fri
Errors affecting sign-in and the application in the EU region
4:25 AM

The issue has been resolved and all services are fully operational. The disruption was caused by the loss of connections to our database under specific load signature. A fix has since been released. If you continue to experience any issues, please reach out to support@entropia.io.

02
Wed
Errors affecting the application and file uploads in the EU region
4:00 PM

The issue has been resolved and all services are fully operational. The disruption was caused by the processing of uploaded files with a specific signature, which used too much capacity on our application servers. A fix has since been released. If you continue to experience any issues, please reach out to support@entropia.io.

August
No incidents reported
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