The issue has been resolved and all services are fully operational. Between 17:12 and 18:13 CEST, some file uploads failed or were slower than usual. The disruption was caused by a temporary outage at our storage provider, which has since deployed a fix. If an upload failed during this period, please try it again. If you continue to experience any issues, please reach out to support@entropia.io.
Resolved
The issue has been resolved and all services are fully operational. Between 17:12 and 18:13 CEST, some file uploads failed or were slower than usual. The disruption was caused by a temporary outage at our storage provider, which has since deployed a fix. If an upload failed during this period, please try it again. If you continue to experience any issues, please reach out to support@entropia.io.
Monitoring
Between 17:12 and 18:13 CEST, some file uploads failed or were slower than usual. The cause was a temporary outage at our storage provider. Our provider deployed a fix, and uploads now work normally. We continue to monitor the service before we mark this incident as resolved. If an upload failed during this period, please try it again. If you continue to experience any issues, please reach out to support@entropia.io.
Identified
Since 17:12 CEST, some file uploads fail or are slower than usual. Files that are already in your data rooms stay safe and available to download. We are investigating the issue with our infrastructure provider and will share an update as soon as we know more. If an upload fails, please try it again. If you continue to experience any issues, please reach out to support@entropia.io.
